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Privacy & Policy

At S-LAND, we respect your privacy and are committed to safeguarding the personal data you entrust to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

1. Personal Data We Collect

We may collect the following types of personal data through our website, digital forms, or in- person interactions:
  • Full name, nationality, and identification details (e.g., passport or FIN number)
  • Contact information (e.g., phone number, email address, residential address)
  • Academic information (e.g., school enrolled, student status)
  • Financial and billing information (e.g., bank details for rental payment or deposit refunds)
  • Tenancy-related data (e.g., contract terms, unit preferences, maintenance requests)
  • Communication preferences and feedback
  • IP address and browser/device information when using our website

2. How We Use Your Personal Data

We may collect the following types of personal data through our website, digital forms, or in-person interactions:

  • Processing accommodation bookings and tenancy agreements
  • Managing communication and support in multiple languages
  • Facilitating online payment, e-signature, and contract generation
  • Coordinating maintenance, cleaning, and pre-handover inspections
  • Verifying identity and eligibility for student housing
  • Sharing updates, notices, or service-related information
  • Complying with legal and regulatory obligations

3. Disclosure of Personal Data

We may share your data with trusted third parties where necessary to deliver our services:
  • Property owners or landlords for tenancy management
  • Maintenance and service vendors (e.g., cleaners, technicians)
  • Payment processors or financial institutions
  • Government authorities, when required by law
  • Educational institutions, where applicable and permitted
We will never sell your personal data to any third party.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse. Access to data is limited to authorized personnel only.

5. Retention of Data

S-LAND retains your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required under relevant laws and regulations.

6. Access and Correction

You have the right to:
  • Request access to your personal data
  • Request access to your personal data
  • Withdraw consent to use your data (which may affect your ability to access certain services)

To make such requests, please contact us at enquire@S-Land.com.sg

7. Use of Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience and gather usage analytics. You can disable cookies in your browser settings, although this may affect certain functionalities.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it periodically for the latest information.

10. Contact Us

For questions, concerns, or data-related requests, please contact:

S-LAND